Frequently Asked Questions

We know you will have some questions.
If your question is not answered here, do not hesitate to call or email. You will be most welcome.

We are the Masters of how you use Disc? When did you start using it effectively?.

Am I part of your target market?

If you reckon it's worth investing in yourself and your business, yes!

How do I get started?

We offer a free 30 minute consultation to start with. We work out the scope; sign an agreement and get on with it.

What methodologies do you use?

1. Expert knowledge of William Marston's Disc human behaviour model. This theory is in the Public Domain. Just having that has limited use on its own but is the foundation of our method. It's essential.

2. You cannot impose willingly on someone else unless you know, or can estimate reasonably accurately, the other person's Disc pattern. We have the technique to do that.

3. You must be a hedgehog and not a fox. You must detail your passion; what you are best at and how you are going to correctly measure what you do. Jim Collins (From Good to Great fame) called this the hedgehog concept.

4. Waste must be eliminated. Quality systems are all about measurement but we do not put in a quality system, per se. We identify waste and seek out the cause and suggest rectification strategies.

5. The importance of loading your bus is critical. Disc expertise identifies matches and clashes, too.

6. Choose your leader. Just pick the person with the Disc behaviour that matches the 0.76% of leaders that took their companies from good to great. Simple??

7. Our Resultant has the knowledge and know how. It is likely that a) you do not have a Resultant or b) your Consultant is unaware of how the proven concepts can be linked to go from good, to better to best.

8. Just implementing some of the strategies gets you on the pathway towards best!

9. We sometimes use a presentation skills methodology originally devised in the 1960's. Lastly, we have a safety net based on Situational Leadership theory. This sequence is called the Oxor Method™.

I can find out my Disc pattern mathematically. Why don't you use that?

That is useful if you have that. We tell all clients their pattern. Yes, we do have the algorithms to do it mathematically but we are trying to determine the other party's behaviour pattern without their knowledge. Therefore, we have no input (answers to specific questions) for the algorithms. This is why our method is of value. It is part art, part science and part experience. This is really what you are paying for... Without this knowledge, you have the 'what' but not the 'how'. We have been unable to locate a provider that does this. We are not into 30 page reports!

I've heard of Myers Briggs / MBTI. Why not use that?

Marston's theory measures how someone behaves; Myers Briggs (Type Indicator) measures how someone thinks. Both are based on the work of Carl Jung. Our analysis on your project involves observing others. We do use MBTI on occasions. Donald Trump's behaviour pattern is clear and his MBTI is available on other sites. If you know your own MBTI assessment; that will be useful. If, by chance, you know the other person's, do tell us! What we want is to be able to say: "The other person is an Agent (or whatever). There is a generally held view that people do not like to be compartmentalised. But, it is often the case that they need not know.

You have been doing Disc for years. Can you give me some insight into each?

Sure. If you know a behaviour pattern, that person will follow that. So, in that sense, Disc is a predictive tool. Without divulging too many secrets, I often focus on how people go under pressure. How's this?
Director (nee Creative): Rule of Law --> Judgmental; Developer: Belligerent --> Resist being bullied; Results: Intimidating --> Need to stand up to them; Inspirational: Use alternative facts --> Persist with actual facts;
Persuader: Enthusiasm --> Will need the facts; Appraiser: Conflict averse --> Narky; Promoter: Disorganised --> Need management; Counselor: All over the place --> Never rely on them, be very specific;
Specialist: Change averse --> Inertia; Investigator: Confuse facts and beliefs --> Keep at them; Achiever: Workaholic --> Take charge; Agent: Will have a cause --> Give them the credit;
Practitioner: Easiest to pick as know all --> Are very self centered; Objective Thinker: High standards --> Keep to them; Perfectionist: Theorise --> Very poor finishers; Enhancer (nee Creative): No small talk --> Super critical; never play games with them.

Do you have a guarantee?

We cannot guarantee that you will have your proposal approved or a successful outcome. That's up to the magistrate / boss / parent / client etc. But our consultancy is all about giving you a better chance as your skills will be increased over what they were. We will deliver what we say we will. If you are not totally satisfied, tell us. If you are totally satisfied, tell everyone.

Where are you based?

Sunshine Coast. We can travel but the option of that will be up to you depending on the cost. We often use Skype to avoid travel.

Is the attitude of an empirical skeptic required?

Sometimes. We supply that. But a presentation may well have to appeal to the other person's emotions (that's where the behaviour pattern comes in) rather than 'just the facts'.
The waters are regularly muddied by spin. e.g. The AFL's claim that is a national competition or Volkswagen's handling of the emissions fiasco.
Often we (mis)quote Joseph Goebbels: If you tell a lie big enough and keep repeating it, people will eventually come to believe it.
An empirical skeptic generally accepts claims that are in their view likely to be true based on testable hypotheses and critical thinking.
Paul Kurtz defines skepticism thus: “A skeptic is one who is willing to question any claim to truth, asking for clarity in definition, consistency in logic, and adequacy of evidence.”
Our consultancy is based on F&D (facts and data) and not PHOG (Perception, Hearsay, Opinion and Guess).

Are you ethical?

Yes indeed. Download our ethics policy here

Are there times Disc fails?

Yes. But, like any method based on rational behaviour, limits can be found where it simply not possible to achieve an harmonious outcome. This is not surprising and is why the courts are full. It will take extreme discipline to keep your cool, but it is essential to do so. For example, while some experts say that you never tell a procrastinator (generally a Disc Promoter) to "just do it", the practicality is that the only way is to have a penalty for not doing the task. e.g. ceasing a friendship; taking your business elsewhere; threatening or taking legal action. This circumstance is is exactly why kids have the threat of a detention at school hanging over them for repeatedly coming in late or not finishing their homework.

We are here to give advice.

Pricing and Value

What's involved in hiring you?

After scoping out the agreed service to be provided, there is some simple simple paperwork. That means you know where you stand and we know what to do.

What am I buying?

The theories are in the public domain. We are not aware of anyone who uses our methodology and approach to link them. So you are buying know how.

Will I get value?

That's the aim: to give value. If you can impose on people willingly and improve you and your business, that's a win! It's also a win if you receive approval for a proposal, win a new client and so on.

OK. How much?

Free 30 minute consultation.

Phone + email interchange at $59 per hour.

A consultation in person at $129 per hour.

A phone + email + consultation at $129 per hour

Look, a behavioural résumé which is generally $388 and we do not nit pick on the exact time! All cases are different and will depend on the scope of work. To do this properly, most of the effort is behind the scenes.

Payment Terms and Agreement

What are your terms?

Flexible. Sometimes we take a 50% deposit, another 30% when your set to go and a final payment at project conclusion.

Do you give credit?

Most assuredly not. Mastercard, Visa or bank transfer are our options using PayPal. We also accept Bartercard.

Do you give a Tax Invoice? Have you an ABN?

Yes, we do issue Tax Invoices. Our ABN is 37 131 062 408.

People who Inspire or are involved

Who's William Moulton Marston?

Psychologist William Marston theorized that the behavioural expression of emotions could be categorized into four primary types, stemming from the person's perceptions of self in relationship to his or her environment. These four types were labeled by Marston and are now known as Dominance (D), Influence (I), Steadiness (S) and Conscientiousness(C).

It is this site's view not to over complicate Disc and attempt to have it more accurate yet render it unworkable in a commercial environment.

The DISC personality test, which we do not have individuals complete as part of our methodology, has been taken by more than 50 million people and published in books in 35 languages. Per the American Journal Of Business Education, with editing,: Studies have revealed that more than 81% of a participant’s colleagues see DISC Assessment as a very accurate picture of a person’s habitual behaviour patterns. Among those who are High D, accuracy is rated at 91%; High I 94%, High S 85% and High C 82%. This gives us an 88.49% perceived accuracy, with a standard deviation of 6.43%. In other words, the DISC Profile generated by this process is perceived as highly accurate, in most situations, by most participants.

William is the creator of Wonder Woman and the contributor to the systolic blood pressure measurement that is a key component of the polygraph. Your doctor still uses the systolic measure e.g. your 140 / 80 is systolic over diastolic.

Who's James C. Collins?

Jim Collins surveyed 1435 companies in the US and only 11 went from good to great.

This consultancy takes the hedgehog, the bus and the attributes of the 11 leaders.

Why not just follow what was successful and is proven?

Who's Edwards Deming?

Edwards Deming is the founder of the Quality Management System.

"Inspection does not improve the quality, nor guarantee quality. Inspection is too late. The quality, good or bad, is already in the product."

We take the concept of measurement to identify waste (always >30%)and then find the cause and then remove the cause.

Who's Marc Márquez?

Marc Márquez is a modern day sporting hero in one of the most dangerous and demanding sports. We consider it important to have a hero; someone to whom you can look up to irrespective of whether you know them or not.

Marc has leadership attributes that illustrate our concepts. Peter Selleck has not met Marc but is available to alter this situation. Marston and Deming would not have known him (after their time) while Collins' hobby is rock climbing and not motorcycle racing.

Marc's values are teamwork, responsibility and a can-do spirit. How good is that?

Who's Peter Selleck?

Peter Selleck is our Resultant. Simply, he has what it takes to understand and implement these concepts. Contact him and interview him! His experience ranges from the oil industry to operation of a franchised business. He's seen it all and his stories beggar belief in a lot of cases. These stories compliment what you receive.

Your brand, images and logos

Where did you get your name and brand?

The name Elevanto is a play on 'elevate'. Increased performance. This can be by the creation of positives and the elimination of negatives, or both.

Who came up with your logo?

The new 2018 logo was composed with specific fonts and colours by Peter Selleck.

Are the images licensed?

All images on this site are from Pixabay except for Peter Selleck's image. Pixabay states: "Images and Videos on Pixabay are released under Creative Commons CC0. To the extent possible under law, uploaders of Pixabay have waived their copyright and related or neighboring rights to these Images and Videos. You are free to adapt and use them for commercial purposes without attributing the original author or source. Although not required, a link back to Pixabay is appreciated. Here it is - Go to Pixabay here.

Who did your website?

Peter Selleck, under the banner of Elevanto, composed it all. The site is based on the design Bober from Themeforest and is licensed. More details upon request. We use Hosting Bay as our web hosting service.

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