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Communication Explorer™

The "Border Collie" as a Communicator

Email Style: If someone takes time responding, they may be thinking through their answer, not procrastinating. A Director needs to be tactful if emails received contain mistakes or 'waffle'. Avoid being too direct if stressed. A Director will take time to think carefully about their reply.
Advice for Senders: Read through your responses before sending to check for impact. Send clear, concise emails with a subject line and a clear point. Respond quickly to a Director's email. Emails that Directors send out of hours are not necessarily urgent in their eyes.
Be aware: When sending to an Investigator or Enhancer in particular, it helps if your message is clear and concise as they will expect a quick response.
Can improve by: Awareness of impact of correcting typos or highlighting minor errors.


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The "German Shepherd" as a Communicator

Email Style: If someone takes time responding, they may be thinking through their answer, not procrastinating. A Developer needs to be tactful if emails received contain mistakes or 'waffle'. Avoid being too direct if stressed. A Developer will take time to think carefully about their reply.
Advice for Senders: Read through your responses before sending to check for impact. Send clear, concise emails with a subject line and a clear point. Respond quickly to a Developer's email. Emails that Developers send out of hours are not necessarily urgent in their eyes.
Be aware: When sending to an Investigator or Enhancer, in particular, it helps if your message is clear and concise as they will expect a quick response.
Can improve by: Awareness of impact of correcting typos or highlighting minor errors.


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The "Jack Russell" as a Communicator

Email Style: Will start emails but does not actually send them. Pays to check. Give time for recipient to reflect. Prefers face-to-face interactions.
Advice for Senders: Results reads headlines and first sentence missing important items - just 'getting the gist'. Do not expect any out of hours responses. Keep it short.
Be aware: Especially when sending to a Results or Counselor, keep it short and to the point and expect they will respond quickly - they will respond to a phone call or face-to-face contact.
Can improve by: Do not skim read. Scroll down to the end before moving on to next thing on your list. Not everyone wants to talk face-to-face or provide an immediate response.

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The "Bull Terrier" as a Communicator

Email Style: Inclined to check emails out with work so it can be useful to discuss and clarify expectations around this. Be aware that not everyone wants to meet face-to-face with you. If you cannot respond quickly, consider sending a holding email to manage expectations.
Advice for Senders: Inspirationals prefer face to face interactions and to talk things through rather by an email exchange. Expect a call. Avoid making Inspirationals feel obliged to check email out of hours.
Be aware: Face-to-face is preferred by the Inspirational. It is often not wanted. Maybe risky for others: "Not my understanding; "Not my interpretation"; etc.. Remember, Inspirationals want to debate the issue. People are often waiting for a quick response – if you cannot respond quickly, consider sending a holding email to manage expectations.
Can improve by: Consider why lots of folders are set up and never used.

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The busy "Boxer" as a Communicator

Email Style: Persuaders may respond quickly but should take the time to check accuracy before sending. Not everyone wants to meet face-to-face all the time.
Advice for Senders: Persuaders may be offended when there are no pleasantries. Include a subject line and pleasantries. Use emoticons. Persuaders like quick replies; at least acknowledge receipt.
Be aware: Do not make a Persuader feel obliged to check emails out of hours. Directors (notoriously) and Developers especially omit pleasantries when under stress or overwhelmed by emails.
Can improve by: Do not be offended when people omit pleasantries. Consider accuracy before pressing 'send', especially if in a rush.

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The "Great Dane" as a Communicator

Email Style: Appraisers may respond quickly but should take the time to check accuracy before sending. Not everyone wants to meet face-to-face all the time.
Advice for Senders: Appraiser may be offended when there are no pleasantries. Include a subject line and pleasantries. Use emoticons. Appraisers like quick replies; at least acknowledge receipt.
Be aware: Do not make an Appraiser feel obliged to check emails out of hours. Directors (notoriously) and Developers especially omit pleasantries when under stress or overwhelmed by emails.
Can improve by: Do not be offended when people omit pleasantries. Consider accuracy before pressing 'send', especially if in a rush.

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The "Golden Retriever" as a Communicator

Email Style: Inclined to check emails out with work so it can be useful to discuss and clarify expectations around this. Be aware that not everyone wants to meet face-to-face with you. If you cannot respond quickly, consider sending a holding email to manage expectations.
Advice for Senders: Promoters prefer face to face interactions and to talk things through rather by an email exchange. Expect a call. Avoid making Promoters feel obliged to check email out of hours.
Be aware: Face-to-face is preferred by the Promoter. It is often not wanted. Maybe risky for others: Promoters can very easily misinterpret and misconstrue as they are already on to the next thing.
Can improve by: Being more organised. Assembling of pertinent facts.

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The "Poodle" as a Communicator

Email Style: Will start emails but does not actually send them. Pays to check. Give time for recipient to reflect. Prefers face-to-face interactions.
Advice for Senders: Counselors read headlines and first sentence missing important items - just 'getting the gist'. Do not expect any out of hours responses. Keep it short.
Be aware: Especially when sending to a Results or Counselor, keep it short and to the point and expect they will respond quickly - they will respond to a phone call or face-to-face contact.
Can improve by: Do not skim read. Scroll down to the end before moving on to next thing on your list. Not everyone wants to talk face-to-face or provide an immediate response.




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The "Saint Bernard" as a Communicator

Email Style: Some people need a quick response – if you can not respond quickly, consider sending a holding email to manage expectations. Be clear and concise, so that others will actually read your message properly. Do not forget to include a subject line. Replies will be well considered and may be lengthy and may need reading through to get the gist of the message.
Advice for Senders: Specialists may be offended by the lack of pleasantries. Pay particular attention to how you communicate difficult information to a Specialist who hates sudden change.
Can improve by: Avoidance of what others may see as 'waffle'.

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The "Greyhound" as a Communicator

Email Style: Like time to gather their thoughts before responding and may take longer to reply. Take great care. Some people expect a quick response – if you cannot respond quickly then consider sending a holding email to manage expectations. Sometimes a call or face-to-face meeting may be preferred by others, especially Inspirationals and Promoters.
Advice for Senders: Investigators may not respond quickly, yet they will probably expect others to do so. Read inbound emails carefully given the time and effort with the contents. Avoid bombarding Investigators with too many emails.
Can improve by: Balance slower responses from you with asking speedy replies from others.

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The "Tibetan Terrier" as a Communicator

Email Style: Some people need a quick response – if you can not respond quickly, consider sending a holding email to manage expectations. Be clear and concise, so that others will actually read your message properly. Do not forget to include a subject line. Replies will be well considered and may be lengthy and may need reading through to get the gist of the message.
Advice for Senders: Agents may be offended by the lack of pleasantries. Pay particular attention to how you communicate difficult information to to an Agent who has a tendency to 'be all over the place'.
Can improve by: Avoidance of what others may see as 'waffle'.

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The "Bassett Hound" as a Communicator

Email Style: Can use email to open up debates on topics when a face-to-face meeting may be a better option, especially preferred by Inspirationals and Promoters.. If a quick response is necessary, consider sending a holding email.
Advice for Senders: Advise if a quick response is required from an Achiever and explain why. Make clear points. Never skim read messages from an Achiever as they may include important information in lengthy responses about which they usually will have given careful thought.
Can improve by: Recognise some people want face-to-face meetings even though the Achiever does not.

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The "Alaskan Malamute" as a Communicator

Email Style: Emails can be seen as a distractions when concentrating. Turn off notifications. Consider face-to-face meetings or picking up the phone. If you get no response, do not be afraid to follow up – not everyone checks email as vigilantly as the Practitioner.
Advice for Senders: Avoid bombarding Practitioners with too many emails at once. Practitioners expect others to be as vigilant as they are and can get frustrated when people do not respond, yet are poor responders if overwhelmed. Do not ask too many questions at once. Do not expect Practitioners to check emails out of hours.
Can improve by: Close the email down when a need to concentrate on something. Trying phoning or arranging a quick chat to get the information you need quicker.

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The "Bernese Mountain Dog" as a Communicator

Email Style: Emails can be seen as a distractions when concentrating. Turn off notifications. Consider face-to-face meetings or picking up the phone. If you get no response, do not be afraid to follow up – not everyone checks email as vigilantly as the OT.
Advice for Senders: Avoid bombarding Objective Thinkers with too many emails at once. Objective Thinkers expect others to be as vigilant as they are and can get frustrated when people do not respond, yet are poor responders if overwhelmed. Do not ask too many questions at once. Do not expect OTs to check emails out of hours.

Can improve by: Close the email down when a need to concentrate on something. Trying phoning or arranging a quick chat to get the information you need quicker.

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The "Papillon" as a Communicator

Email Style: Can use email to open up debates on topics when a face-to-face meeting may be a better option, especially preferred by Inspirationals and Promoters. If a quick response is necessary, consider sending a holding email.
Advice for Senders: Advise if a quick response is required from a Perfectionist and explain why. Make clear points. Never skim read messages from a Perfectionist as they may include important information in lengthy responses about which they usually will have given careful thought.
Can improve by: Recognise some people want face-to-face meetings even though the Perfectionist does not.

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The "Afghan Hound" as a Communicator

Email Style: Like time to gather their thoughts before responding and may take longer to reply. Take great care. Some people expect a quick response – if you cannot respond quickly then consider sending a holding email to manage expectations. Sometimes a call or face-to-face meeting may be preferred by others, especially Inspirationals and Promoters.
Advice for Senders: Enhancers may not respond quickly, yet they will probably expect others to do so. Read inbound emails carefully given the time and effort with the contents. Avoid bombarding Enhancers with too many emails.
Can improve by: Balance slower responses from you with asking for speedy replies from others.

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"Realize what you really want. It stops you from chasing butterflies and puts you to work digging gold".
- William Moulton Marston 1893-1947

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