Treating Customers
By using the Platinum Rule
  • Customer
  • How customers MUST be treated using the Platinum Rule

    Here is a comprehensive article by Peter Selleck demonstrating that DISC behavior pattern methodology is essential given customer service is generally woeful.

    Suppliers, merchants and service providers these days seem to have totally no idea; if you know the customers behaviour pattern then you go a long way to having a strategy of how to treat them.

    Customers and the Platinum Rule - Click Here

    Details and Navigation
    to home page